Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
In order to provide our services to you, we will ask you to provide personal information that is necessary to provide those services to you. If you do not provide your personal information, we may not be able to provide you with our products or services.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
We may also collect other types of information which are not directly or indirectly linked to an individual and which is aggregated, anonymized or de-identified. For example, the device model and system version number of the user’s MADV device may be collected when using a particular service, the number of times the camera is used. Such information is collected in order to improve the services we provide to you.
We may use your personal information for the following purposes:
Here are more details on how we use your information (which may include personal information):
We do not sell any personal information to third parties.
We may disclose your personal information on occasion to third parties (as described below) in order to provide the products or services that you have requested.
Disclosure may be made to Third Party Service Providers and affiliated companies listed in this section below. In each case described in this section, you can be assured that MADV will only share your personal information in accordance with your consent. You should know that when MADV shares your personal information with a Third Party Service Provider under any circumstance described in this section, MADV will contractually specify that the third party is subject to practices and obligations to comply with applicable local data protection laws. MADV will contractually ensure compliance by any Third Party Service Providers with the privacy standards that apply to them in your home jurisdiction.
In order to conduct business operations smoothly in providing you with the full capabilities of our products and services, we may disclose your personal information from time to time to other MADV affiliated companies (in communications, social media, technology or cloud businesses), or our third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising and marketing service providers, and MADV’s representatives. Such Third Party Service Providers would be processing your personal information on MADV’s behalf or for one or more of the purposes listed above. If you no longer wish to allow us to share this information, please contact us at email@example.com.
Xiaomi works together with a cool group of companies, which together form the Mi Ecosystem. The Mi Ecosystem companies are independent entities, invested and incubated by Xiaomi, and are experts in their fields. MADV may disclose your personal data to Xiaomi or other Mi Ecosystem companies so as to provide you with and improve the exciting products and services (both hardware and software) from the Mi Ecosystem. Some of these products and services will still be under Xiaomi / Mijia brands, while others may use our own brand. MADV will take appropriate organizational and technical measures to ensure the security of personal data during the process of sharing of information, including but not limited to the encryption of your personal data. If MADV is involved in a merger, acquisition or asset sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website, of any changes in ownership, uses of your personal information, and choices you may have regarding your personal information.
MADV may disclose your personal information without further consent when required under applicable law.
We may share anonymized information and statistics in aggregate form with third parties for business purposes, for example with advertisers on our website, we may share them trends about the general use of our services, such as the number of customers in certain demographic groups who purchased certain products or who carried out certain transactions.
For the avoidance of doubt, MADV may collect, use or disclose your personal information without your consent if it is and only to the extent it is allowed explicitly under local data protection laws. Such disclosure may be brought about by the necessity to protect our rights, ensure the safety of you and other people, and comply with the requirements of the local government to facilitate the investigations of illegal activities.
We are committed to ensuring that your personal information is secure. In order to prevent unauthorized access, disclosure or other similar risks, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect from your using of MADV products and services and on MADV websites. We will use all reasonable efforts to safeguard your personal information.
For example, when you access your Mi Account, you can choose to use our two-step verification process for better security. When you send or receive data from your MADV device to our servers, we make sure they are encrypted using Secure Sockets Layer ("SSL") and other algorithms.
All your personal information is stored on secure servers that are protected in controlled facilities. We classify your data based on importance and sensitivity, and ensure that your personal information has the highest security level. We make sure that our employees and Third Party Service Providers who access the information to help provide you with our products and services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. We have special access controls for cloud based data storage as well. All in all, we regularly review our information collection, storage and processing practices, including physical security measures, to guard against any unauthorized access and use.
We will take all practicable steps to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure, and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
Personal information will be held for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If further processing is for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes according to the applicable laws, the data can be further retained by MADV even if the further processing is incompatible with original purposes.
Our applications may need access to certain features on your device such as Wi-Fi network status. This information is used to allow the applications to run on your device and allow you to interact with the applications. At any time you may revoke your permissions by turning these off at the device level or contacting us at firstname.lastname@example.org.
MADV recognizes that privacy concerns differ from person to person. Therefore, we provide examples of ways MADV makes available for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:
If you have previously agreed to us using your personal information for the abovementioned purposes, you may change your mind at any time by writing or emailing us at email@example.com.
You can also cancel the account in the Mi Sphere Camera App settings, clear all personal information, and withdraw consent to collect, use and/or disclose your personal information that we have mastered or controlled. After logging out of the account, your personal information will be cached on the server for 12 hours in the form of a log. After 12 hours, it will be completely deleted and your personal information will no longer be collected, used and/or disclosed.
Please recognize that your withdrawal of consent could result in certain legal consequences. Depending on the extent of your withdrawal of consent for us to process your personal information, it may mean that you will not be able to enjoy Mi Sphere Camera software and services.
To the extent that we may need to transfer personal information outside of your jurisdiction, whether to our affiliated companies (which are in the communications, social media, information technology, and cloud businesses) or Third Party Service Providers, we shall do so in accordance with the applicable laws. In particular, we will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You will have the right to be informed of the appropriate safeguards taken by MADV for this transfer of your personal information
We consider it the responsibility of parents to monitor their children’s use of our products and services. Nevertheless, it is our policy not to require personal information from minors or offer to send any promotional materials to persons in that category.
MADV does not seek or intend to seek to receive any personal information from minors. Should a parent or guardian have reasons to believe that a minor has provided MADV with personal information without their prior consent, please contact us to ensure that the personal information is removed and the minor unsubscribes from any of the applicable MADV services.
If you are Europe Union user under GDPR, MADV will provide systematic approach to manage personal data deeply engages our people, management processes and information systems by applying a risk management methodology. According to the GDPR, for instance, (1) MADV will set up a Data Protection Officer (DPO) in charge the data protection, and the contact of DPO is firstname.lastname@example.org; (2) MADV will designate a representative (professional attorney of experience we designated ) in Europe, and the contact of representative is email@example.com (3)MADV will set up the procedures, such as data protection impact assessment (DPIA).
Beijing MADV Technology Co., Ltd.
407-408 JIANJIN Building，
JIA–1 Qinghe Yongtai Garden，